Enrolment Terms and Conditions
We reserve the right to cancel courses for any reason. In the event that we cancel a course prior to the date starting, we will notify all concerned parties as soon as possible and refund any monies that have been paid to us in respect of said cancelled goods and/or services. We cannot be held liable for any interest that may have been payable on said monies in the interim period nor can we be held liable for any loss or compensation resulting from the cancellation of said goods and/or services.
For a course to take place, minimum of 10 students need to be enrolled. No invoice will be sent before we can confirm the start of the course.
To confirm your place in the course, the payment need to be paid in full by invoice due date.
Cancellations of confirmed places on WSET Levels 1 to 3 are accepted up to 20 working days prior to the start of the course.
Transfers of a confirmed booking either to another course or applicant can be made up to 20 working days before the course start date on payment of the cost of any additional study materials which may be applicable. Transfers are subject to availability.
Course fees will be refunded in full if the Wineserver Wine Academy changes a course date or cancels a course if enrolments do not reach the required minimum numbers – notification will be made in the 30 working days prior to the planned start date of the course. Please note all transfers are subject to availability on alternative course/examination dates.
If you believe that you have grounds for requesting a reasonable adjustment of exam conditions due to any disability or difficulty which may place you at a disadvantage, it is your responsibility to inform us in writing at least 5 weeks prior to taking the exam so we can liaise with WSET and try to accommodate your needs.
Re-sit examinations costs are not included in the initial course cost. Please contact us for details.
- We do not serve alcohol to guests under the age of 18.
- We reserve the right to request identification
Delivery of course materials
Level 1 course materials are provided to students on the first day of the course. They will not be posted in advance.
Levels 2-3 course materials can be picked up from Wineserver or will be posted to a student’s home address on confirmation of payment of fees before the beginning of the course. Wineserver will notify when material has arrived and agree with pick-up or delivery.